Customer Success & Solutions Consulting · Intermediate · ~8 hours
Sales Engineering & Solutions Consulting
Translate customer requirements and technical capability into a useful, credible solution conversation.
Status: Catalogue ready. Lessons, quizzes and the final assessment will be available as the course is authored, reviewed and connected to learner accounts.
Module 01 of 8
Technical discovery
What you'll work through
- Start with the core idea and the language used at work.
- Connect the concept to a realistic workplace situation.
- Practise explaining what you know and what you would ask next.
Practice prompt
When you meet a new topic, what is the strongest first move?
Portfolio evidence
Practical portfolio project
Prepare a technical discovery brief, solution outline and short demonstration plan for a fictional buyer.